Privacy Policy

Terms of Use and Privacy Notice

Your privacy on the Internet is of utmost importance to the United Nations Human Settlements Programme (“UN-Habitat”). This privacy statement is an excerpt from UN-Habitat’s policy concerning the gathering and sharing of visitors’ information through the UN-Habitat website. And in this case, it applies to all The Urban Resilience Hub sites – that is, all sites within the “urbanresiliencehub.org” domain.

This privacy policy describes what information is made available to The Urban Resilience Hub and third parties when you visit this website, and how we use and store that information. Any information voluntarily disclosed to The Urban Resilience Hub by users is held with the utmost care and security and will not be used in ways other than as set forth in this privacy policy.

By accessing this site, certain information about the User, such as Internet protocol (IP) addresses, navigation through the Site, the software used and the time spent, along with other similar information, will be stored on our servers. These will not specifically identify the User.

The data will be used internally only for website traffic analysis. If the User provides unique identifying information, such as name, address and other information on forms stored on this Site, such information will be used only for statistical purposes and will not be published for general access. The Urban Resilience Hub, however, assumes no responsibility for the security of this information.

Anonymous website usage

By accessing The Urban Resilience Hub website, general browsing data from standard server logs, such as Internet protocol (“IP”) addresses, navigation through The Urban Resilience Hub website, domain name, browser type, the software used and the time spent, along with other similar information, will be stored.

This information will be used to analyze trends and usage of The Urban Resilience Hub website and to improve the usefulness of the site. It is not connected with any personal information.

Collection and use of personally identifiable information providing personal information is your choice. When you undertake certain actions on our website, such as signing up for our email newsletter or filling in a form to register your interest in our activities, you knowingly provide us with personal information about you, such as your name, email address, postal address and other information. This information is collected only with your knowledge and permission and is kept in various The Urban Resilience Hub databases and third-party services such as Mailchimp.

We may use the personal information you voluntarily provide to:

Contact you – either in response to a query or suggestion or to provide to you relevant services and information (such as newsletters, documents, publications, etc.) that we deem may be of interest to you. This may include marketing and fundraising appeals from time to time. If you would not like your data to be used in this way, please send your query here and select “individual giving”.

What if I don’t want to provide personal information?

Providing personal information on The Urban Resilience Hub website is optional. If you choose not to provide personal information, you can still browse and use the Urban Resilience Hub website, but you will not be able to carry out certain actions, such as registering for a newsletter.

Cookie Policy

Aside from the personal information that you actively disclose to us for a specific purpose, The Urban Resilience Hub may also collect and store anonymous information about your browsing behaviour when you visit our website through the use of cookies. By using The Urban Resilience Hub website, you agree that we can place the types of cookies set out below on your computer, mobile phone or handheld device and use such information in accordance with this Cookie Policy.

What are cookies?

Cookies are small data files made up of letters and numbers placed onto your computer or other mobile devices when you access The Urban Resilience Hub website. The Urban Resilience Hub uses cookies to collect information about you to the extent necessary to ensure its website’s functionality and performance as well as for the purpose of targeting its audience and tailoring the content offered to the public both on its website and elsewhere. We send cookies when you visit The Urban Resilience Hub websites, respond to online surveys or polls, or request information. Accepting the cookies used on The Urban Resilience Hub website does not give us access to your personally identifiable information, but we can use the cookies to, for example, identify your computer or from where you are visiting The Urban Resilience Hub website.

Disabling cookies

If you do not wish to have cookies installed on your computer or mobile device, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of The Urban Resilience Hub website may not function properly.

How cookies are used on The Urban Resilience Hub website

We use cookies for the following reasons:

To improve your experience on our website – Cookies enable us to ensure that we are providing you content that is relevant to your interests while deprioritising content that is not relevant to you. For example, cookies can tell us if, for instance, you have filled in a The Urban Resilience Hub form, so that we don’t present this to you the next time you visit our website. Cookies can also provide us with an understanding about other factors relating to your visit that can help us to enhance your website experience, such as: which part of the world you are visiting from, if you came to the site because of an email or social media post we sent you, or whether your website browser supports the different technologies used on The Urban Resilience Hub website.

To understand how The Urban Resilience Hub website and other communication efforts are performing – Cookies help to provide us with anonymous statistics that tell us about how many users visit our website, where they came from and how they interact with it. This information is very useful for us to be able to see which pages and content on The Urban Resilience Hub website is most popular so that we can modify it accordingly. Data gathered through cookies can also help us understand how our other activities, such as social media/network content and emails affect the use of The Urban Resilience Hub website.

To improve the relevance of The Urban Resilience Hub campaign messages displayed to you after you leave our website – Cookies can help us to ensure that you receive personalised advertising banners from advertising services when you browse other websites, based on the content you interacted with on The Urban Resilience Hub website. For example, cookies can tell us if you visit a web page about a particular humanitarian emergency, so that campaign messages about this particular emergency can be displayed to you when you visit another website. None of The Urban Resilience Hub commercial partners providing such services collect or use any personally identifiable information.

Advertising performance – We want to monitor our advertising spend carefully to make sure that we are being as cost-effective as possible. The Urban Resilience Hub uses cookies provided by online measurement platforms such as Google Analytics and DoubleClick in order to identify how many people come to our website from different websites that host our media campaigns, which campaign messages have been most effective at driving people to The Urban Resilience Hub website, and what actions people undertake after clicking on one of our ads.

Third party cookies

Some of the cookies you may receive when visiting The Urban Resilience Hub website are not related to The Urban Resilience Hub. For example, if you visit sections of The Urban Resilience Hub website that contain embedded content, contain a plugin such as a social media “like button”, or uses an external web font, you may receive cookies delivered from these websites. As detailed above, we also use third-party cookies for targeted advertising services and for tracking our website awareness-raising and communications performance.

The Urban Resilience Hub does not govern the settings or use of these third-party cookies, so we suggest that you visit these websites for more information about their cookies and applicable privacy policies.

The Urban Resilience Hub is not responsible for the privacy of data collected by websites or social services/ networks that it does not own or manage, even if these link to The Urban Resilience Hub website. Modern web browsers provide the ability to disable all cookies or only third-party cookies.

Security

We do not sell or share any personally identifiable information volunteered on The Urban Resilience Hub websites to any third party without prior consent. We do, however, share some user information with our partners and local country offices so that the whole The Urban Resilience Hub family can respond to your needs. Any information provided to The Urban Resilience Hub by users of The Urban Resilience Hub website is held with the utmost care and security, and will not be used in ways other than as set forth in this privacy policy, or in any site-specific policies, or in ways to which you have explicitly consented. The Urban Resilience Hub employs a range of techniques and security measures to protect the information maintained on our system from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

However, The Urban Resilience Hub assumes no responsibility for the security of information.

Links to other sites and uploading Content to Social Networks– Disclaimer

The Urban Resilience Hub websites may contain links to other sites external to The Urban Resilience Hub domain. The Urban Resilience Hub assumes no responsibility for the privacy practices, terms of use or the content of such sites.

If you upload content to a social network and then tag The Urban Resilience Hub, your submission will be subject to that website’s terms of use and privacy policy. The Urban Resilience Hub assumes no responsibility for the terms of use, privacy practices or the content of such social networks and websites.

Notification of change of privacy policy

If The Urban Resilience Hub decides to change its privacy policy, The Urban Resilience Hub will post those changes to this page so that you are always aware of what information we collect and how we use it.

Your Consent

By visiting our website you consent to our collection and use of your personal and other information as described in this Privacy Policy.